By making a reservation, you agree to the following TERMS OF CONTRACT - The tour operator responsible for the Stockholm à la Carte package under the Swedish Law on Package Travel (which is based on the Package Travel Directive of the European Union) is NDSHT Nya Destination Stockholm Hotell & Teaterpaket AB • Nybrogatan 58 • SE-114 40 Stockholm.
- Reservations are binding and subject to these terms as soon as they have been confirmed. You have the right to put someone else in your place for this reservation.
- Payment is due no later than the first banking day after check-out from the hotel. If you are paying online by credit card, we will charge the appropriate amount on that day.
- Cancellations of hotel packages can be made up to the day before originally scheduled arrival. For later cancellations or no-show, the value of the first night of the package cost will be charged. If your package includes theatre or show tickets, the full price for these will be charged for all cancellations later than 22 days before the performance.
- You have a right to free cancellation at any time if the package cannot be delivered as confirmed and if we fail to provide an alternative so similar to the package originally booked, that the difference is of little consequence to you (e.g. hotel at the same rate and in a similar location.) In this case, you only have to pay us for those parts of the arrangement that you have already used. If anything goes wrong, try to have it corrected by the hotel. If this is not possible, contact us. If you cannot reach us while you are in Stockholm (due to a weekend or holiday stay) you must claim refund no later than two months after departure from the hotel.
- Any dispute arising out of this contract is subject to Swedish Law. If you cannot come to terms with us, you are entitled to bring your complant to the Board for Consumer Complaints (Allmänna Reklamationsnämnden), Box 174, SE-101 23 Stockholm, Sweden. The board consists of an impartial chairman and representatives for both consumer and travel trade interests, all appointed by the Swedish Government.
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